SMS & WhatsApp Messaging Compliance

Toll-Free Number: +1 (844) 598-1968 · Company: Mavvrixx AI Inc. · EIN: 32-0803111 · Updated: May 1, 2026

This page is maintained for review by Twilio, wireless carriers, and telecommunications regulators. It describes our messaging program, consent process, and opt-out mechanics in full.

1. Company Information

Legal name: Mavvrixx AI Inc.
Jurisdiction: Delaware C-Corporation
EIN: 32-0803111
Mailing address: 16001 Collins Avenue, Suite 1606, Sunny Isles Beach, FL 33160, USA
Compliance contact: compliance@mavvrixx.ai
Support contact: support@mavvrixx.ai

2. Message Types Sent

Messages sent from +1 (844) 598-1968 are limited to the following transactional and service categories:

One-time passcodes (OTP): Sent only when a user actively initiates an authentication or verification action on our platform
Consent request notifications: Sent to users when a third-party verifier requests access to their data — the user must individually approve each request
Conversational AI responses: Replies within a user-initiated WhatsApp conversation with our platform assistant — only sent after the user messages us first
Transactional account alerts: Account-related notifications (e.g., status changes, milestone events) sent only to users who have explicitly opted in to alerts during registration

We do not send unsolicited marketing messages, bulk promotional SMS, or third-party advertisements from this number.

3. How Users Opt In

Consent is collected through two pathways:

3a — Web registration (platform sign-up):

When a user provides their phone number during registration, they are shown the following consent checkbox. It is unchecked by default and must be actively checked before proceeding. Registration cannot be completed without this consent where messaging is required.

Consent checkbox — exact copy shown to user

✓

I agree to receive SMS and WhatsApp messages from Mavvrixx AI Inc. at the phone number provided, including one-time verification codes, account notifications, and service alerts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. View our Privacy Policy and Terms of Service.

3b — WhatsApp inbound (user messages first):

When a user sends the first message to our number via WhatsApp, an automated confirmation is sent before any further engagement:

Auto-reply sent on first inbound WhatsApp message — exact copy

"Welcome to Mavvrixx AI. By messaging this number you consent to receive WhatsApp messages including verification codes, account alerts, and assistant responses. Msg & data rates may apply. Frequency varies. Reply STOP to opt out anytime. Reply HELP for support. Privacy: mavvrixx.ai/privacy"

4. Opt-Out Mechanics

All standard carrier opt-out keywords are supported and processed in real time:

Keyword	Action	Response sent to user
STOP, STOPALL, CANCEL, UNSUBSCRIBE, QUIT, END	Immediate full unsubscribe	"You have been unsubscribed from Mavvrixx AI messages. No further messages will be sent. Text START to re-subscribe."
START	Re-subscribe after opt-out	"You have re-subscribed to Mavvrixx AI messages. Reply STOP to opt out again at any time."
HELP, INFO	Support information	"Mavvrixx AI: For support email support@mavvrixx.ai or visit mavvrixx.ai. Reply STOP to unsubscribe. Msg & data rates may apply."

Opt-out is immediate and permanent until the user actively re-subscribes via START. Users who opt out may still receive transactional security messages (e.g., OTPs) they have actively requested.

5. Message Frequency

OTP / verification: Only sent when requested by the user (typically 1–3 per session)
Consent requests: Only when a verifier initiates a request — never unsolicited
Conversational assistant: Response-only — frequency driven entirely by user's own messages
Account alerts: Maximum 4 per week for opted-in users; most users receive fewer

All messaging surfaces display the disclosure: "Message frequency varies. Message and data rates may apply."

6. Privacy & Data Use

Phone numbers are used solely for the messaging purposes described above. We do not sell, share, or rent phone numbers to third parties for marketing purposes. Full details: mavvrixx.ai/privacy.html

Applicable compliance frameworks:

TCPA (Telephone Consumer Protection Act)
CTIA Messaging Principles and Best Practices (2023)
Twilio Acceptable Use Policy
GDPR (European users)
CASL (Canadian users)

SMS & WhatsApp Messaging Compliance

1. Company Information

2. Message Types Sent

3. How Users Opt In

4. Opt-Out Mechanics

5. Message Frequency

6. Privacy & Data Use

7. Legal & Regulatory Links